Your order number helps us define your order easily if you have to get in contact with us.
You can find your order number on any correspondence from us, such as your order confirmation email or your shipping email.
Your order number is made of a # then four numbers and ends with -Medicus. For example: #9999-Medicus.
If you are having trouble locating your order number then please do get in touch with your full name and the email address you placed your order with. We may ask a couple more questions to confirm the order is the correct one.